Candle Care & Safety

While candles can be relaxing, inspirational, and transformative, open flames can also be hazardous and must be monitored properly. We want you to enjoy the magic and burn your candles safely, so please review the guidelines below to experience the magic each and every time!

Before burning your candle

  • Trim the wick to approximately 1/8 inch or 3 mm. This will provide a more rewarding color and fragrance experience and prevent uneven burning, mushrooming of the wick and unwanted soot.
  • When lighting for the first time, burn the candle until wax melts or liquefies across the entire surface up to the sides of container.
  • For best results, burn your candle approximately 2-3 hours each time you light the candle. This allows for an even pool of color to develop over the entire surface of the candle. This will help the candle burn evenly, last longer, and prevent tunneling. Always trim wicks before each burn.
  • Keep the wax pool clean and free of wick trimmings, matches, and debris.
  • Place the candle on a stable, level, and heat-resistant surface. This will reduce or prevent possible damage to surfaces and prevent the glass containers from cracking.
  • Avoid burning in drafty or windy areas to avoid uneven burning, diminished scent, soot build-up, and excessive dripping.

Burning your candle

  • For maximum fragrance experience, keep windows and doors closed.
  • Never leave a burning candle unattended or lit while resting or sleeping.
  • Never touch or move a burning candle container while the wax pool is liquefied.
  • Extinguish the candle when approximately 1/2 inch or 12 mm of wax remains at the bottom of the container to prevent the container from overheating.
  • When burning multiple candles, place candles at least two inches apart to ensure peak performance and allow each candle to burn safely.
  • Extinguish candle if the flame reaches over the lip of the container or flickers repeatedly. Before re-lighting, let candle cool, trim wick, and move away from drafts.
  • Keep burning candles away from anything flammable such as blankets, fabrics, furniture, drapes, bedding, carpets, books, paper, or other décor items.
  • Keep candles out of the reach of children and pets. Do not place lit candles anywhere they might be tipped over by children or pets. Hair is highly flammable!

Extinguishing your candle

  • Use a snuffer to prevent liquefied wax from splattering, or dip the wick into the melted wax and then straighten the wick to prevent smoking.
  • Do not blow out your candle.
  • Do not use water to extinguish a candle, this can cause wax to splatter and the glass container to break.
  • Before leaving the room, make sure your candle is completely extinguished and the wick end is not glowing or smoldering.
  • Do not touch or move the candle until it has completely cooled.

Storing your candle

  • Always cover and store in a cool, dark, dry place after cooling completely.
  • Place the intended lid back on the candle after it has cooled completely to prevent dust or debris and retain integrity fragrance.
  • Avoid placing candles where they might be exposed to direct sunlight.

Compliance and Safety Disclosures

  • All of our candles are routinely tested and meet ASTM standards for candle products.
  • Our R&D team are members of ASTM and we stay up to date on evolving regulatory standards.
  • All of our fragrances meet stringent safety regulations as defined by The International Fragrance Association (IFRA).